Our Wine Club is a great way to learn about wine from various regions found all over the world. You will receive 6 bottles of wine in each shipment at your desired frequency: every month, every 2 months or every 3 months. We offer two club levels: Explorer for $90/per shipment which features everyday drinking wines and Entertainer for $180/per shipment which features entertaining and cellaring wines. You will continue to receive 6 wines at your desired frequency for as long as you like. There are no membership fees, or membership cancellation fees, you only pay for the wine you receive.
Williams Sonoma, where local law allows, has chosen L18 Holdings, Inc., and its panel of experts, to select the wines and operate the clubs on its behalf. L18 Holdings, Inc. uses direct to consumer shipping permits and ships in accordance with direct shipping laws for sales to AZ, CA, CO, CT, GA, HI, IA, ID, IL, IN, KS, LA, MA, MD, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, SD, TN, TX, VA, VT, WA, WI, and WV. For all other states, ALL ALCOHOLIC BEVERAGES PURCHASED FROM The Williams Sonoma Wine Club ARE SOLD IN THE STATE OF CALIFORNIA AND TITLE PASSES TO THE BUYER IN CALIFORNIA.
By joining forces, the two companies are able to provide you with an unprecedented level of savings, service and selection. To visit Lot18, click here.
The wine is sold to you under a L18 Holdings, Inc. license, which permits Lot18 to sell and ship wine. Each subsequent shipment of wine is also sold to you under this license.
To become a member of The Williams Sonoma Wine Club, simply register here.
After enrolling, your first shipment of wine will be processed right away. You will continue to receive shipments of wines at your desired frequency for as long as you like. You can modify your shipping dates at any time via our website or by contacting Member Services. There are no forms to fill out, phone calls to make or emails to send. The wine comes to you automatically, unless you call to cancel.
With over 100 years of combined experience, our wine curators apply the most exacting standards to every bottle they taste. Our other staffers also taste the wines and share their opinions, and only one out of every fifty bottles is selected from the thousands of wines our experts evaluate from around the globe. Therefore, you get only the best bottles, vetted by our wine curators and selected by our personalization technology to match your Wine Profile.
The Explorer and Entertainer Wine Clubs are priced differently. The Explorer wine club is priced at $15 per bottle whereas the Entertainer wine club is priced at $30 per bottle. Wines are selected for each club to reflect these prices.
You can only be subscribed to one club per account. If you want an additional subscription you can sign up for a new account.
At this time you cannot move between club tiers. If you have related problems or concerns please contact Member Services at customerservice@williams-sonomawine.com.
No, you have the option to cancel at any time, and you will not be billed further once you cancel. There is no penalty for canceling. How long you stay with us is entirely up to you.
The Williams Sonoma Wine Club has a hassle-free membership cancellation policy. You can cancel your membership, for any reason, simply by calling member services at (866) 339-3234. Our call center is open Monday - Friday between 10 a.m. and 6 p.m. Eastern Time (certain holidays excluded).
Cancelling your membership will cancel any upcoming orders that have not yet been processed. Please keep in mind that orders cannot be cancelled once they are processed. Any orders processed before a membership cancellation is requested will still be shipped.
We live by a simple rule: To match you with the wine that suits your preferences and fits your budget. Many of the wines we sell were crafted by working directly with wineries and vineyards around the world, so as to eliminate the middleman and pass along the savings to you.
For each registered member, we collect the member's shipping address, email address, IP address and other information. The information we collect is used to customize the content and/or layout of our page for each individual member and is used by us to contact members regarding their accounts. This information is not shared with other organizations or vendors for commercial purposes without the member's consent. For more information about The The Williams Sonoma Wine Club's privacy policy, please visit www.williams-sonomawine.com/privacy
You can change your email preferences by clicking the link at the bottom of your The Williams Sonoma Wine Club emails.
You can change your email preferences by going to the "Account” page or by contacting member services at customerservice@williams-sonomawine.com.
Please click the "Forgot your password" button under the sign-in box and we'll email you with your password reset instructions.
Not at all. If, for example, you change your email address or password for one account it does not affect the other.
We welcome your feedback! Please email customerservice@williams-sonomawine.com.
The Williams Sonoma Wine Club has a hassle-free membership cancellation policy. You can cancel your membership at any time, for any reason, simply by calling member services at (866) 339-3234. Our call center is open Monday - Friday between 10 a.m. and 6 p.m. Eastern Time (certain holidays excluded).
Cancelling your membership will cancel any upcoming orders that have not yet been processed. Please keep in mind that orders cannot be cancelled once they are processed. Any orders processed before a membership cancellation is requested will still be shipped.
If your order is undeliverable and is returned to us we will process the return and refund your card, minus any original shipping charges.
If you are unsatisfied with any wine that you received, please contact customerservice@williams-sonomawine.com. If you have received a shipment and would like to return it, you can send your unopened wine to We Ship Express, 118 Aker Drive, Cobleskill, NY 12043 to receive a refund. Only complete, unopened shipments are accepted for returns. Please include the order number and your shipping address with the package so the return can be identified with your account. When we receive your wine, we will refund your card in full (minus any shipping charges) and notify you via email.
We and our fulfillment partners take great care to ensure that your wines arrive undamaged. If you believe your shipment is damaged, please contact customerservice@williams-sonomawine.com immediately so that we can determine an appropriate solution. We may request that you return the damaged product to us or provide us with a photo of the damage so that we can determine how to avoid issues of a similar nature in the future.
Everyone's tastes are different, and we want to make sure you only receive the wines that suit you. If for any reason you receive a wine that doesn't meet your expectations, just let us know and we’ll promptly replace it or credit you for it. To receive your replacement or credit, please contact customerservice@williams-sonomawine.com.
You may request changes to your shipping address up to one hour following your purchase. After one hour, it may not be possible to process a change, since our vendors are committed to shipping products as quickly as possible to ensure speedy delivery.
Absolutely. Please email us at customerservice@williams-sonomawine.com, and we'll be sure to forward your inquiry to our wine experts.
Please email customerservice@williams-sonomawine.com, and we'll be happy to get your information to our curators.
The Williams Sonoma Wine Club accepts American Express, Visa, MasterCard and Discover.
Our Member Services team will be happy to assist you in making a purchase over the phone. Please call (866) 339-3234.
The Williams Sonoma Wine Club uses up-to-date, safe, secure technology to ensure that your personal credit-card information is not compromised. The information is encrypted and never stored intact.
On Visa, MasterCard and Discover cards, the three-digit CVV number is printed on the signature panel on the back of the card immediately after the card's account number. On American Express cards, the four-digit CVV number is printed on the front of the card above the card account number.
You can change your credit-card information by visiting the “Account Settings” section of the site.
Your credit card will be charged when you click on the "Send Me My Wine" button at the time of purchase.
The sales tax quoted at checkout is based on the shipping address you provide. The amount includes both state and local taxes, where applicable.
Wine orders typically ship via UPS or FedEx Ground within two to three days and will be delivered within 2 to 10 days, depending on your location.
At this time, The Williams Sonoma Wine Club's vendors can ship products only within the continental United States.
We strongly recommend that you use a business address whenever possible when shipping wine, as someone 21 or older must be available to sign for the shipment. Wine cannot be shipped to P.O. boxes.
We ship to the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Virginia, Vermont, Washington, Wisconsin, West Virginia and Wyoming.
Unfortunately, wine cannot be shipped to P.O. boxes.
Someone 21 or older must be available to sign for shipments containing wine. Please note that if delivery attempts are unsuccessful and a shipment is returned to us we will process the return and refund your card, minus any original shipping charges.
The Williams Sonoma Wine Club does not offer members the ability to purchase insurance on shipments at this time. If you receive a broken bottle or otherwise damaged order, please contact customerservice@williams-sonomawine.com. Please take a photo of any broken or damaged products, as this may be required for us to file a claim with the carrier.
Our shipping partners typically make several attempts to deliver a shipment. If your order is undeliverable and is returned to us we will process the return and refund your card, minus any original shipping charges.
Order wine by 11:59 PM EST on the date listed for your state to ensure delivery by the holiday at the top of the column. Please note that these dates are subject to change due to extreme weather. We will do our best to communicate any deadline changes in advance.
| State | Hanukkah | Christmas | New Year's Eve |
|---|---|---|---|
| Alabama | (shipping not available) | ||
| Alaska | (shipping not available) | ||
| Arizona | November 21 | December 12 | December 17 |
| Arkansas | (shipping not available) | ||
| California | November 21 | December 12 | December 17 |
| Colorado | November 20 | December 11 | December 16 |
| Connecticut | November 22 | December 13 | December 18 |
| Delaware | (shipping not available) | ||
| District of Columbia | November 21 | December 12 | December 17 |
| Florida | November 20 | December 11 | December 16 |
| Georgia | November 20 | December 11 | December 16 |
| Hawaii | (shipping not available) | ||
| Idaho | November 20 | December 11 | December 16 |
| Illinois | November 20 | December 11 | December 16 |
| Indiana | November 21 | December 12 | December 17 |
| Iowa | November 20 | December 11 | December 16 |
| Kansas | November 19 | December 10 | December 15 |
| Kentucky | (shipping not available) | ||
| Louisiana | November 19 | December 10 | December 15 |
| Maine | November 21 | December 12 | December 17 |
| Maryland | November 21 | December 12 | December 17 |
| Massachusetts | November 20 | December 11 | December 16 |
| Michigan | November 21 | December 12 | December 17 |
| Minnesota | November 19 | December 10 | December 15 |
| Mississippi | November 19 | December 10 | December 15 |
| Missouri | November 20 | December 11 | December 16 |
| Montana | November 19 | December 10 | December 15 |
| Nebraska | November 19 | December 10 | December 15 |
| Nevada | November 21 | December 12 | December 17 |
| New Hampshire | November 21 | December 12 | December 17 |
| New Jersey | November 22 | December 13 | December 18 |
| New Mexico | November 20 | December 11 | December 16 |
| New York | November 22 | December 13 | December 18 |
| North Carolina | November 21 | December 12 | December 17 |
| North Dakota | November 18 | December 9 | December 14 |
| Ohio | November 21 | December 12 | December 17 |
| Oklahoma | (shipping not available) | ||
| Oregon | November 21 | December 12 | December 17 |
| Pennsylvania | November 21 | December 12 | December 17 |
| Rhode Island | (shipping not available) | ||
| South Carolina | November 21 | December 12 | December 17 |
| South Dakota | November 19 | December 10 | December 15 |
| Tennessee | November 20 | December 11 | December 16 |
| Texas | November 19 | December 10 | December 15 |
| Utah | (shipping not available) | ||
| Vermont | November 22 | December 13 | December 18 |
| Virginia | November 21 | December 12 | December 17 |
| Washington | November 20 | December 11 | December 16 |
| West Virginia | November 21 | December 12 | December 17 |
| Wisconsin | November 20 | December 11 | December 16 |
Wine orders will typically ship via UPS Ground or FedEx Ground within two to three days of purchase and will take anywhere from 2 to 10 days to arrive depending on the product's origin and destination. Please remember that someone 21 or older must be available to sign for shipments containing wine.
Yes. On the Order History page you can view your order history and view the tracking number once it's provided by the carrier. Please remember that someone 21 or older must be available to sign for shipments containing wine.
You can use the Wine Store to shop for wines from the The Williams Sonoma Wine Club wine collection. The Wine Store allows you to build an order containing 2, 6, or 12 bottles selected by you. Use it to order more of the wines you love, or to try wines you haven’t yet received.
No, Wine Store orders are additional, optional orders you place at your own discretion. Wine Store orders do not affect the contents or timeline of your upcoming club shipments. Those club shipments will still be sent as scheduled.
The Wine Store is available to anyone currently subscribed to the The Williams Sonoma Wine Club wine club.
The wine list in the Wine Store is comprised of wines that are currently in stock, including both wines that you have and have not received.
Wine Store orders are processed to be shipped as soon as the order is placed.
Credits are a discount that can be applied to your wine club shipments. Your credit balance is displayed in the "Wine Club" tab of the site. When a club shipment is processed, the dollar value of your credit balance is automatically deducted from the price of the shipment. Credits carry no cash value and can only be used toward wine club orders purchased through the The Williams Sonoma Wine Club website. Credits are not transferable.
Currently, credits are only issued on a discretionary basis. However, we have plans to make it easy to earn credits on your own in the future!
Credits expires 120 days after the date it is issued. If your balance is composed of credits issued at different times, the appropriate value will expire on a rolling basis.
Credits can only be used on wine club orders. They cannot be used on Wine Store purchases. The Wine Store does accept promo codes, which are offered to members from time to time via special promotional emails.