For more than 50 years, Williams-Sonoma has offered America’s cooks a select range of fine products. Whether you’re placing an order, requesting a replacement or making an inquiry, you can count on our associates for friendly, knowledgeable assistance. For customer service, please call 866-339-3234 toll-free, or write to us at firstname.lastname@example.org.
If you are less than satisfied with any of the wines in a collection, let us know and we’ll notify the licensed retailer in your state to promptly replace it (subject to applicable laws of the retailer's state). We package your wines with the care required to ensure their safe arrival. In the event that your shipment suffers damage in transit, please contact us for a replacement.
If you wish to temporarily suspend or permanently cancel your scheduled Wine Club shipments, please contact us and we’ll make arrangements without delay. Please note that an order that is already in progress cannot be halted. Your membership will be cancelled before the next scheduled shipment. We cannot provide a refund for an order that has already been processed.